The DP Blog

News, info, thoughts and findings that we think are interesting and hope you do too.

AI, Operational efficiency, Symptom Checker Susie Samuel AI, Operational efficiency, Symptom Checker Susie Samuel

Why Have We Not Seen More Disruption of the Veterinary Experience From AI...Yet?

AI is creating a buzz in the veterinary world, but how much is it really changing day-to-day practice? While tools like ChatGPT are impressive, true integration with vet systems is still on the horizon. Discover the hurdles we're facing—from high costs to data security—and why vets should keep their eyes on AI’s potential to revolutionise client communication and patient care. Curious about what’s coming next? Dive in to see how AI could soon be solving your biggest challenges.

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AI, Symptom Checker, Digital client comms, Vet advice Susie Samuel AI, Symptom Checker, Digital client comms, Vet advice Susie Samuel

Can AI Deliver Answers Accurate Enough to be Useful in Veterinary Advice?

In this blog, we discuss the limitations of AI like ChatGPT in veterinary advice, highlighting issues with accuracy and "hallucinations." We explore our work, combining large language models with expert systems for reliable pet triage and how our pet symptom checker, refined since 2006, now integrates LLMs for improved accuracy. The goal is to make this technology more accessible and affordable for veterinary practices.

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